Outsourced IT Services
Unlock Business Potential with an IT Service Provider
Struggling to keep up with evolving technology? Handling your IT needs on your own can be costly and challenging. It's time to find a smarter solution.
Introducing our outsourced IT services — a game changer for businesses. Think of it as having your own IT department but without the hassle.
Unlock the benefits of outsourced IT, and access specialized expertise and resources at a lower cost than maintaining an in-house team with a leading IT outsourcing company.
ANQAD works with organizations spanning practically every industry. Our co-managed and fully outsourced IT support services deliver cost and operational benefits to organizations of all sizes.
We have the capacity to scale with your success and the experience to guide your long-term IT strategy.
How does our Outsourced IT Services work?
Smooth Transition
Our onboarding process is designed with your convenience in mind. We understand that transitioning from your current IT supplier to ANQAD can be a crucial step, and we aim to make it as smooth as possible. Our team will work closely with you to ensure minimal disruption during the transition phase. We'll handle the technical aspects, allowing you to focus on your core business activities while we take care of your IT needs.
Strategic IT Planning
Every client we serve receives a personalized IT Roadmap. This document outlines key activities, including necessary updates, enhancements, and technology renewals. Our team will also provide recommendations to help you align your IT strategy with your broader business objectives. This proactive approach ensures that your technology infrastructure remains aligned with your evolving needs.
Dedicated Account Manager
You will have a dedicated Account Manager assigned to your organization. Their role is to ensure that you receive the highest quality of IT support services. They will conduct regular IT Support Reviews with you to assess the current service's effectiveness and to identify opportunities for improvement. Your Account Manager will serve as a single point of contact for all your service-related inquiries.
Unlimited Helpdesk Support
Our team of friendly, plain-speaking technical experts is here to provide you with unlimited helpdesk support. They take the time to get to know your teams and understand your business inside and out. Whether you're facing technical challenges or simply need guidance, our IT helpdesk support is just a call or message away. We're committed to ensuring that your IT issues are resolved promptly and efficiently.
Tailored Onsite Solutions
To provide you with the best IT support experience, we'll meet with you to fully understand your specific needs. During this consultation, we'll determine how many days your dedicated Technical Consultant should be on-site. They will work on critical projects and offer hands-on support to your teams. Our goal is to seamlessly integrate with your organization, becoming an integral part of your IT ecosystem.
Proactive Infrastructure Monitoring
We take a proactive approach to IT support by monitoring your servers, workstations, and broader infrastructure 24/7. Our advanced monitoring systems detect and resolve issues before they impact your operations. This means we often address problems before you even become aware of them, minimizing downtime and disruptions to your business.
Outsourced IT Support Services for small and medium sized organizations
Partnering with a managed service provider for the first time or moving to a new provider, can be a daunting process, but we are here to make it as easy as possible for you. If you are looking for a team of technical experts to take full control of your IT so you can focus on your core business, then ANQAD has it all.
We spend time getting to know you and your business, carrying out an IT Systems Review and building a bespoke solution around your specific IT needs. We act as your trusted IT Manager so you can be confident leaving your IT in our hands, with regular review meetings and updates to your IT roadmap to make sure that we are on the right track and are utilizing the best technology available.
Our proactive approach will ensure that we understand your business, whilst providing appropriate and valuable advice and recommendations, faultless implementations and a smooth transition from your current IT support provider.
Our Promise
24/7 Monitoring
Continuous vigilance, day and night, to safeguard your IT infrastructure.
Unlimited Helpdesk
Unlimited support whenever you need it, because your IT challenges don't follow a schedule.
Onsite Scheduled Maintenance Visits
Scheduled onsite visits to keep your IT infrastructure running smoothly, planned for your convenience.
IT Leadership and Advisory Services
Strategic IT leadership and expert advisory to guide your business towards technology-driven success.
Not sure how to tackle IT challenges alone?
Don’t Wait for an IT Disaster — Learn the Warning Signs Now.
Technology is crucial to your business, but poor IT infrastructure can add to your business woes.
Is your technology holding you back from reaching your business goals? It’s time to identify potential roadblocks. Don’t worry — download our checklist that discusses each red flag in detail and take the first step toward optimized technology for business growth.