Support

1. **Login to  Anqad Support:**

Visit the Odoo Support website (https://www.anqad.com/helpdesk) and log in using your Odoo account credentials. If you don't have an account, you may need to create one to access the support services.

2. **Access the Support Dashboard:**

After logging in, you should see your support dashboard with options to manage your tickets and access related resources.

3. **Submit a New Ticket:**

Look for a button or link to "Submit a Ticket" or "Create a New Ticket." Click on it to start the process of creating a new support ticket.

4. **Provide Ticket Details:**

You'll be presented with a form to fill out relevant details about your issue or question. Be as specific as possible and include the following information:

- The Odoo version you are using (e.g., Odoo 13, Odoo 14).

- The module or application related to the issue (e.g., Sales, Inventory, Accounting).

- A clear and detailed description of the problem you are experiencing or the question you have.

- Any steps to reproduce the issue if applicable.

- Screenshots or error messages that can help the support team understand the problem better.

5. **Submit the Ticket:**

Once you've filled out the form with the necessary details, review the information to ensure it's accurate and complete. Then, click on the "Submit" or "Create" button to send the ticket to the Odoo support team.

6. **Follow Up on the Ticket:**

After submitting the ticket, you should receive an email confirmation acknowledging the receipt of your ticket. The Odoo support team will then review your ticket and respond accordingly. Be sure to check your email regularly for updates and additional information from the support team.

How our Ticket Center looks like :